Frequently Asked Questions
Everything you need to know about your Squishable style journey.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our garments feature unique silhouettes, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seal is intact for intimate apparel and swimwear to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your outfit for a specific event.
Are your materials sustainably sourced?
Squishable is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
How should I care for my Squishable garments?
To maintain the shape and color of your items, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the interior label of each piece.